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The privacy of your personal information is important to us and we know that how we collect, hold, use, disclose and protect your personal information is important to you.
You do not have to provide any of your personal information to us. However, if you do not provide us with your personal information that we request we may not be able to provide our services or assistance to you.
We generally collect the following personal information about you:
We endeavour to collect your personal information directly from you. However, when necessary and appropriate, we may also collect your personal information from third parties including:
We collect, hold, use and disclose your personal information for the purposes for which it was provided to us or as permitted or required by law ("Purposes"). These Purposes may include to:
In certain circumstances we may also collect, hold, use and disclose your personal information as permitted or required by law or a Court or Tribunal order. For example, to take you on as a client we need to collect your name, residential address, date of birth, business name (if any) and directorship appointments (if any) in order to comply with Australian anti-money laundering, counter terrorism, anti-bribery and corruption legislation and relevant professional conduct and practice rules and legislation.
We may disclose your personal information to third parties. Where appropriate and reasonably possible we will only disclose your personal information to third parties bound by the APPs or on a confidential basis. Such third parties to which we may disclose your personal information include:
In no circumstances will we share your personal information with any person for the purposes of direct marketing. We may send you journals, newsletters, publications and event invitations which we believe will be of interest to you. However, you may unsubscribe from receiving these from us at any time.
We take reasonable steps to protect your personal information that we hold from misuse, interference and loss and from unauthorised access, alteration and disclosure. For example, we implement the following security measures:
Data protection measures are never completely secure and despite the measures we put in place we cannot guarantee the security of your personal information. You must take care to protect your personal information (e.g. by protecting usernames and passwords). You should notify us as soon as possible if you become aware of any security breaches.
You may access your personal information that we hold subject to a small number of legal restrictions or exemptions. Where such restrictions or exemptions exist we will advise you of those reasons if we deny your request for access.
If you wish to access your personal information that we hold you should contact us at the details below (see the "Our contact information" section below) and provide us with proof (satisfactory to us) of your identity.
While we do not charge you for a request for accessing your personal information, please be aware that we may charge a reasonable fee (which will be notified to you once you make a request) for our time and costs in complying with your request in the following circumstances:
We take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your personal information.
Please contact us at the details below (see the "Our contact information" section below) as soon as possible if there are any changes to your personal information or if you believe the personal information we hold about you is not accurate, complete or up-to-date so that we can update our records accordingly.
If you wish to make a complaint about our handling of your personal information or if you believe we have breached the APPs please contact us at the details below (see the "Our contact information" section below). You will need to provide us with sufficient details regarding your complaint together with any supporting evidence.
We will investigate your complaint and determine the steps (if any) that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the outcome of our investigation.
If you are not satisfied with our determination, at any time you can complain to the Australian Privacy Commissioner (see www.oaic.gov.au for contact details).
If you'd like to make an enquiry about a legal matter, talk about a career at RCT, or perhaps have a suggestion on how we can improve our service or even our website, we'd like to hear from you.
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