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Also under Crimes Compensation - VOCAT
Crimes Compensation - VOCAT Home

Making a VOCAT Claim

How do I make a claim?

  1. Report the incident. Make a formal report to the police and keep a copy of the statement.
  2. Seek appropriate treatment. Let your doctor and/or counsellor know how the injury occurred.
  3. Keep records. Record all time off work and keep treatment and medical receipts.
  4. Seek legal advice

The Tribunal covers legal fees and medical and police report costs.

For advice on your entitlements and assistance in making a claim, call us on 1300 366 441 or find us at an office near you.

Before you make a claim

The crimes compensation scheme requires victims to claim entitlements to compensation from other sources before finalising any VOCAT Application. If the criminal act occurred at work or as a result of driving of a motor vehicle, you may have other entitlements under the WorkCover or Transport Accident (TAC) scheme or from an insurance company. You can still claim some things through VOCAT but WorkCover or the TAC must be pursued.

Can variations be applied for?

Once an application finalises you have six years (or in the case of a child until they are 24 years of age) to apply for a variation for any further expenses incurred or likely to be incurred as a result of the act of violence.

It's extremely easy to make an application for assistance through RCT. You can start the process by lodging a query using the form below, or call us directly on 1300 366 441 and ask to speak with one of our compensation lawyers. We can help determine if you are eligible for a claim.

Once you have completed and submitted our online questionnaire, we will contact you to discuss your claim further.

This service is completely free of charge.

Once we agree to take your case, our fee is paid by the victims of crime assistance tribunal directly. There is no cost to you.

What happens at my first legal appointment?

Your first interview is free. It is your time to tell your story. We encourage you to take your time, and we will prompt you with additional questions to ensure we have a clear understanding of your circumstances, including your financial position.

It is our experience that most people are under significant psychological and sometimes financial stress by the time they see a lawyer. It is important we understand this so that we can offer immediate advice that might help stabilise your position.

What to bring to your first appointment

You will not need to bring anything, but it is helpful if you have available details of the person at Victoria Police who is dealing with the matter.

It is also helpful if a client can bring a police statement, but it's not essential.

Can I bring a partner or a friend?

Yes, absolutely. If that’s what will make you comfortable or help you through the process.

Our office locations

With 22 office locations (hyper link) throughout Victoria, you can choose to come in and see us at an office location close to your home.

Supporting you - listening and keeping you informed

We pledge to listen carefully, then help your voice be heard.

We will keep you regularly informed about your case, and invite you to call or contact your lawyer at any stage along the claims process.

Confidentiality and privacy

Your information is personal and private and we respect that.

Our lawyers have ethical obligations to keep the information you disclose when obtaining legal advice confidential. This is called client legal privilege. This is a legal right belonging to you which ensures that you can obtain confidential advice about your circumstances. It allows for the proper administration of justice because it enables you to talk frankly and honestly with your lawyer about your legal concerns.

We also have a thorough privacy policy in place to ensure the collection and proper use of your personal information. For further information about our commitment to your privacy, please see our Privacy Policy.

Respect, diversity and inclusiveness

Our society is diverse. A good law firm respects that diversity. We appreciate that everyone is different and that those differences can sometimes create barriers to justice which need to be overcome.

It is our approach to see and hear you on your terms, as a person.

It is important to us that you feel comfortable and understood. So no matter what age, cultural, ethnic, linguistic or religious background you have, and regardless of sexual orientation or gender expression, we strive to respect that difference.

Interpreter/translation service

The language you speak shouldn’t prevent you from getting legal advice. Let us know and we can arrange an interpreter for you.

Click here to provide details to assist in preparation of a claim for Victims of Crime compensation. Once you have completed and submitted our online questionnaire, we will contact you within one business day to discuss your claim further.

Call 1300 366 441 or find us at an office near you for advice on Victims of Crime compensation.

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Call 1300 366 441 to be connected to your nearest office, find an office near you on our office locations map, or email us using the form below and we will contact you on the same or next business day.

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