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Comcare – The National Scheme For Work Injury Compensation

Am I Covered By The Comcare Scheme?

Comcare is the workers compensation scheme that covers Commonwealth employees such as those who work for federal government departments, and those who work for large national employers such as Australia Post, LinFox, National Australia Bank, Commonwealth Bank, Medibank Private, Telstra and Optus.

The Comcare compensation scheme is similar to the Victorian WorkCover scheme, but is run by the Federal Government.

One of our experienced Comcare lawyers can help you identify whether you are covered by the Comcare scheme.

Can I Claim Comcare Compensation?

You can make a can make a claim for compensation under the Safety, Rehabilitation and Compensation Act 1988 (Cth) if you are injured:

  • While at work
  • While travelling for work-related activities;
  • While attending work-related activities outside your normal workplace.

In order to be entitled to compensation, you must establish that your injury or illness was contributed to by your employment. If your injury or illness was pre-existing, you must establish that your employment has aggravated or exacerbated the condition.

You can claim compensation for injuries or illnesses such as:

  • Musculoskeletal injuries
  • Back injuries
  • Shoulder injuries
  • Arm injuries
  • Hand injuries
  • Hearing loss
  • Effects of strokes and heart conditions
  • Psychological conditions

What If I Am Part-time or Casual?

You can make a claim for compensation whether you work full time or part-time. You can also claim Comcare benefits if you are employed as a casual.

Some exclusionary provisions do apply. For example, if you suffer a psychological condition, your claim for compensation may be denied if your condition is alleged to have arisen as a result of reasonable administrative action taken in a reasonable manner may not be covered.

If you are a family member of a deceased worker, you may also be entitled to compensation.

Where Do I Start? A Checklist For Comcare Claims

1. Report the injury

You should report the incident or accident as soon as possible. You should always submit an incident report to your supervisor, no matter how minor it may seem at the time.

2. Obtain a medical certificate from your own doctor

You should visit your own doctor, and ensure that the doctor understands that your injury occurred at work. You should ensure that your doctor provides you with a medical certificate on one of the Comcare approved forms. Examples can be downloaded here.

Your medical certificate should be given to your supervisor, or your lawyer, who will then attach it to your claim form for forwarding to Comcare.

Lodge a Claim Form

Incident reports and claim forms are available from your supervisors or union. The Comcare claim form can be downloaded here.

However, some licensees have specific forms to be completed. The Comcare claim form is detailed. A Ryan Carlisle Thomas Comcare lawyer can help you lodge your claim and ensure that all the right steps are taken.

It is important to note that neither Comcare nor your employer is required to respond to your claim within a specified time. However, if you have not received a response within 30 days of lodging your claim, call a lawyer.

Lump sums can be pursued through Comcare or through the Courts. But if you are at this point, you should call us on 1300 366 441 or find us at an office near you for free advice on Comcare, or download our Comcare brochure.

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