Our Approach to Public Liability Claims
Accidents happen in places we should feel safe—shopping centres, restaurants, public footpaths, or someone else’s property. When you’re injured due to someone else’s negligence, whether it’s a slip on a wet floor, a fall due to poor maintenance, or an incident caused by inadequate safety measures, you have the right to seek compensation for your injuries and losses.
Public liability claims can be complex because they require proving that another party was negligent and that this negligence caused your injury. Property owners, business operators, and public authorities all have a duty of care to maintain safe environments, but when they fail in this duty, innocent people get hurt.
We handle a wide range of public liability claims, including:
- Slip, trip and fall accidents in shops, restaurants, or public spaces
- Defective products that cause injury
- Inadequate security leading to assault or injury
- Poor maintenance of premises causing accidents
- Swimming pool and recreational facility accidents
- Dog attacks and animal-related injuries
- Construction site accidents affecting the public
Our experienced public liability lawyers know how to investigate these incidents thoroughly. We work with engineering experts, safety specialists, and medical professionals to build a comprehensive case that demonstrates not only that you were injured, but that the responsible party failed in their duty of care.
Insurance companies representing businesses and property owners often try to shift blame to the injured person or minimise the extent of injuries. We’re well-versed in these tactics and prepared to counter every defence they present. Our approach is to prepare each case as if we’re going to court, ensuring we have the evidence and expert testimony needed to prove negligence and secure fair compensation.
We understand that public liability injuries often come without warning and can have significant impacts on your ability to work, care for your family, and enjoy life. Our comprehensive approach seeks compensation not just for medical expenses and lost income, but for pain and suffering, future care needs, and the full impact the injury has had on your life.
Our unique No Win, No Fee OR Expenses* policy applies to public liability claims, meaning should we not achieve a successful outcome, you won’t face any financial burden from pursuing your claim.
Our Values as a Firm
At Ryan Carlisle Thomas, we believe that businesses, property owners, and public authorities should be held accountable when their negligence causes injury to innocent people. Public safety isn’t optional—it’s a fundamental responsibility that must be taken seriously.
We’ve seen how a serious public liability incident can turn someone’s life upside down in an instant. A simple trip to the shops shouldn’t result in months of medical treatment and financial hardship. When safety standards are ignored or maintenance is neglected, real people pay the price with their health and wellbeing.
Our team has successfully pursued public liability claims against major retailers, local councils, large corporations, and small businesses alike. We understand that every defendant will have insurance and experienced lawyers fighting to minimise their liability. That’s why we bring the same level of preparation and determination to every case, regardless of the size of the opponent.
Beyond individual cases, our public liability work contributes to improved safety standards across the community. When businesses and property owners know they’ll be held accountable for negligence, they’re more likely to maintain proper safety standards. Our dedication to thorough investigation and strong advocacy helps create safer environments for everyone.
If you’ve been injured due to someone else’s negligence, don’t let them escape responsibility. Our caring, committed and courageous lawyers will fight to ensure you receive the compensation you deserve and that the responsible party is held accountable for their actions.
